Lens Art


Terms and Conditions:

COVID19 - We are still able to send orders to our manufacturers at this time, and whilst the majority of orders are expected to be processed as normal, there may be delays with some orders at either the manufacturing or delivery stage due to staff shortages where the need to self isolate is required. This is out of our control and we ask that you please bear this in mind when placing an order at this difficult time.

Processing of Orders - Orders are usually processed within 2 working day and are printed either in-house or via one of our chosen printing partners.

Payments - Payment methods accepted are credit card, debit card and Paypal and is processed via Paypal.

Delivery -  Prints are usually dispatched within 72 hours, with the aim of getting the print to you within 5 working days. We are however subject to the printers workload and during busy periods this may take a little longer. You will be updated and provided with a tracking number (as applicable) as soon as your order is shipped.

Problems - You will normally receive an invoice for your order within 48 hours. If you are in any way dissatisified with your print order, please send a reply email detailing the problem. You will get a response within 48 hours.

Your Right to Cancel - As you are making a purchase at distance, you are entitled to 14 days from the date of delivery in which to change your mind. Please keep your invoice email as again you will need to send a reply email to advise us. You will be responsible for the cost of returning your order, however will be entitled to a full refund of your original order costs, this will normally be processed within 7 days of receipt of the return. (Except customised products - those which contain your own images or choice of text).

Lens Art

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